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New Deal for Consumers

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The so-called Omnibus Directive 2019/2161[1] is part of the European Union’s ‘New Deal for Consumers’ initiative aimed at amending four legal acts, namely Council Directive 93/13/EEC (unfair contract terms), Directive 98/6/EC (price indications), Directive 2005/29/EC (unfair commercial practices) and Directive 2011/83/EU (consumer rights – “Consumer Rights Directive”) in order to improve and modernise consumer protection legislation and to strengthen their enforceability. The EU Member States must transpose the Omnibus Directive into national law by November…

The European Commission’s New Deal for Consumers will apply to traders that target consumers in the EU from 28 May 2022. Organisations impacted by the New Deal have two years to get into shape – which is advisable, because the New Deal empowers regulators across the EU to impose GDPR-style fines for breaches of consumer legislation. Like the GDPR before it, the changes will affect most functions within businesses affected by the New Deal. Organisations…