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Information Governance Program

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In recent years, the world of cross-border data flows has changed dramatically, driven by the exponential growth of data and the increasing ability and desire to harness and exploit it, as well as the growing number of regulatory developments that have created a patchwork of varying approaches across jurisdictions, which organizations must now navigate. Cross-border data transfers have become an increasingly complex issue, intersecting different areas of regulatory focus, including not only privacy and cybersecurity,…

The COVID-19 pandemic has forced many organizations to re-evaluate and transform their approach to crisis and risk management in relation to their information governance programs. Since the start of the pandemic, several jurisdictions have introduced temporary legislative measures (e.g., proof of vaccination requirements), amendments to existing legislation (e.g., tax relief measures), imposed new requirements (e.g., remote working), and suspended limitation periods for legal claims and disputes in certain situations. As with any crisis that triggers…

In the wake of recent public corporate scandals involving fraud and misconduct, regulators at a global level are increasing their oversight in the area of whistleblower protection as well as issuing substantial fines and penalties to public and private sector organizations for such misconduct. Several jurisdictions have implemented, recently updated, or are introducing whistleblowing laws and anti-retaliation measures in an effort to identify and combat fraud and misconduct across different sectors including financial, pharmaceuticals, and…

Why are Intellectual Property Rights Important? Organizations that are constantly innovating to create new products (or to improve existing products) will need to consider how they are protecting those newly created (or improved) assets. One of the ways that they can do so is by ensuring that they own the relevant intellectual property rights. Intellectual property (“IP”) refers to a set of intangible assets that, when owned by an organization, legally protect that organization’s creations…

Whether you want to call it “design thinking,” “human-centered design,” or “user experience design,” the approach, goals, and strategy are all very much the same. It is a way of putting the user at the centre of your design process every step of the way, to develop and deliver the best possible solution and experience. While user experience is often thought of through the lens of providing customers with products or services, there is no…