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Information Governance

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The world of technology is always changing, often accelerated by the social and cultural realities of the time. These changes are sometimes incremental and have a seemingly imperceptible impact on our lives, or we can find ourselves in the midst of a paradigm shift. We are arguably entering such a period now. The development of extended reality (XR) platforms is being thrust centre stage at a time when we as a society have collectively become…

Although a paradigm shift towards flexible working arrangements was already underway before the COVID-19 pandemic, it is clear that remote and hybrid work arrangements are here to stay. Two years into the pandemic, many businesses continue to operate with a distributed workforce. Others, including major technology companies, have allowed their employees to work remotely on a permanent basis. This has resulted in a large and growing portion of the population working from their homes. These…

The COVID-19 pandemic has forced many organizations to re-evaluate and transform their approach to crisis and risk management in relation to their information governance programs. Since the start of the pandemic, several jurisdictions have introduced temporary legislative measures (e.g., proof of vaccination requirements), amendments to existing legislation (e.g., tax relief measures), imposed new requirements (e.g., remote working), and suspended limitation periods for legal claims and disputes in certain situations. As with any crisis that triggers…

In the wake of recent public corporate scandals involving fraud and misconduct, regulators at a global level are increasing their oversight in the area of whistleblower protection as well as issuing substantial fines and penalties to public and private sector organizations for such misconduct. Several jurisdictions have implemented, recently updated, or are introducing whistleblowing laws and anti-retaliation measures in an effort to identify and combat fraud and misconduct across different sectors including financial, pharmaceuticals, and…

Why are Intellectual Property Rights Important? Organizations that are constantly innovating to create new products (or to improve existing products) will need to consider how they are protecting those newly created (or improved) assets. One of the ways that they can do so is by ensuring that they own the relevant intellectual property rights. Intellectual property (“IP”) refers to a set of intangible assets that, when owned by an organization, legally protect that organization’s creations…

Whether you want to call it “design thinking,” “human-centered design,” or “user experience design,” the approach, goals, and strategy are all very much the same. It is a way of putting the user at the centre of your design process every step of the way, to develop and deliver the best possible solution and experience. While user experience is often thought of through the lens of providing customers with products or services, there is no…

Executive Summary On 20 August 2021, the Standing Committee of the National People’s Congress passed the Personal Information Protection Law of the PRC (“PIPL”), after deliberating two draft versions and seeking for public comment in a ten month’s span. The passage of the PIPL signifies that China is stepping into a more robust and comprehensive personal information protection regime by establishing a unified, generally-applicable legislation, as EU does with the aid of the General Data…