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Amy Quackenbush

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In Information Governance

To Flatten or Not to Flatten? – The Conversion of Event-Based Rules in Record Retention Schedules

by and 11 Mins Read

Records and data retention can be complicated, particularly when balancing competing statutory requirements from around the globe, industry best practices, business needs, and the growing importance of privacy considerations. When faced with these realities, many organizations seek solutions that will make retention easier and more streamlined. While there are several ways to achieve this, organizations need to proceed with caution when choosing which aspects of their retention policies and procedures to simplify. One aspect organizations…

In Information Governance

No Data Beyond This Point! – Reducing the Risk of Cross-Border Data Transfers Through Effective Information and Data Governance

by and 19 Mins Read

In recent years, the world of cross-border data flows has changed dramatically, driven by the exponential growth of data and the increasing ability and desire to harness and exploit it, as well as the growing number of regulatory developments that have created a patchwork of varying approaches across jurisdictions, which organizations must now navigate. Cross-border data transfers have become an increasingly complex issue, intersecting different areas of regulatory focus, including not only privacy and cybersecurity,…

In Information Governance

Preparing for the Virtual Workplace: The Very Real Information Governance Challenges of Extended Reality Platforms

by and 15 Mins Read

The world of technology is always changing, often accelerated by the social and cultural realities of the time. These changes are sometimes incremental and have a seemingly imperceptible impact on our lives, or we can find ourselves in the midst of a paradigm shift. We are arguably entering such a period now. The development of extended reality (XR) platforms is being thrust centre stage at a time when we as a society have collectively become…

In Cybersecurity

What You Don’t Have Can’t Hurt You – Reducing Cyber Risk Through Proper Data Management

by and 9 Mins Read

As organizations continue to create more data and the threat of cyber risk continues to grow and evolve, businesses are trying to keep up with advancing technologies, find new ways to prepare for cyber-attacks, and mitigate the associated risks. While some of these actions typically occur in response to an attack (e.g. fixing exploited flaws and vulnerabilities, and upgrading technology to better monitor future threats), proper data management is critical to reducing the risks to…

In Information Governance

Leveraging Design Thinking for Your Information Governance Program – An Introduction

by and 7 Mins Read

Whether you want to call it “design thinking,” “human-centered design,” or “user experience design,” the approach, goals, and strategy are all very much the same. It is a way of putting the user at the centre of your design process every step of the way, to develop and deliver the best possible solution and experience. While user experience is often thought of through the lens of providing customers with products or services, there is no…